Terms and Conditions

GENERAL Terms & Conditions

Online Shop

Bookings purchased via this Website are non-refundable and are not available for exchange, unless required by law.
Booking barcodes are valid for the duration of the booking and will expire once the booking date and time has lapsed.
We recommend you arrive at least 15 minutes prior to your reservation to check-in and organise bowling shoes where applicable
We cannot guarantee you or your guests will be able to complete your activities if you or any guests in your group are late.
In the unforeseen circumstance Xtreme Entertainment encounters technical issues your bowling start time may begin later than the original booking start time.
Where you purchase concession tickets online, suitable identification must be provided at the centre.
The purchasing of products and services may be subject to credit card and other fees. Xtreme Entertainment reserves the right to vary the amount of this transaction fee from time to time, as specified in the booking purchasing process.
Prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in NZD and include GST.
Vouchers and bookings can only be purchased through this web site by using a major credit card or PayPal. Your credit card or PayPal account will be debited at the time of ordering.
Xtreme Entertainment uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
Payments are processed in real-time.
Xtreme Entertainment does not have access to your full card number, this credit card payment is secured by DPS.
DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data


Conditions of Entry

Entry is subject to all conditions displayed on the booking confirmation email and at the front entry.
Bowling shoes are required on our lanes. If you don't have a pair, you can hire ours for only $2.
No food, beverages or animals may be brought onto the premises.
Management reserves right to inspect bags on entry and exit, and to refuse entry or remove guests for vandalism, stealing, offensive behaviour, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with any condition of entry.
You acknowledge that there are inherent risks in the participation in bowling activities. You should consider this participation an exercise in good judgment and act in a responsible manner while using the facility.
Xtreme Entertainment takes all reasonable steps to provide you with a safe and enjoyable experience. However Xtreme Entertainment will not be liable for any person in respect the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person's negligence (including the negligence of Xtreme Entertainment) or otherwise. This exclusion of liability does not apply to liability which cannot by law be contracted out of.
Adults / carers are responsible for persons under their supervision.
Any photographs, videos or sound recordings taken by you at the premises must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited and may result in loss or damage to Xtreme Entertainment & Timezone
Your image may be taken at any time for security purposes or for use in marketing materials, and you consent to the use of your image for these purposes.


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